Keep pace with vendor innovation and unlock the full potential of your SAP Cloud ERP, Oracle Fusion Cloud, and Salesforce investments
Going live is a milestone — not the finish line.
Most organisations struggle in the space between implementation and ongoing support. Quarterly releases keep coming, backlogs keep growing, and the innovation you paid for never quite gets adopted.
ELEVATE is NRI’s continuous improvement service, designed to help you move beyond go-live and keep evolving your platform over time.
It gives you on-demand access to expert capability, predictable costs, and a clear way to turn platform investment into ongoing business value.
Why ELEVATE?
Get more from your platform investments
Elevate helps you move beyond the baseline setup, continuously enhancing and optimising your environment so you realise the full value of your investment.
Stay ahead with quarterly updates
Elevate identifies which new platform features and optimisations to adopt each quarter, tracks uptake, and recommends improvements aligned to your business priorities.
Improve data and reporting
Regular reviews of reports and dashboards ensure they deliver actionable insights, with recommendations for new KPIs, automated reporting, and stronger data quality and governance.
Build user capability
Elevate supports ongoing training and refresher sessions, shares practical tips for more efficient use, and tracks adoption to pinpoint where additional support is needed.
Stay proactive, not reactive
Through regular health checks, Elevate helps surface potential issues early and recommends improvements to reduce downtime, errors, and missed opportunities.
How ELEVATE works
ELEVATE is a simple, flexible consumption model that gives you access to multiple technical resources which can be used for any combination of our Enable and Enhance services.
Our tiered packages are available in pre-paid bundles of 100, 250, or 500 hours, and include portal access, governance check-ins, and transparent reporting.
ELEVATE Services
Enable
Proactive, preventative support that keeps your system stable, current and ready for change:
- Release readiness checks ahead of quarterly updates
- System health checks across configuration, integration and performance
- Innovation reviews aligned to your business priorities
Outcome: Fewer surprises, smoother upgrades, and platforms that stay aligned with your business.
Enhance
Ongoing delivery of small, high-impact improvements:
- Efficient handling of minor change requests
- Backlog burn-down for enhancements, reports and configuration updates
- Lightweight governance that keeps work moving without slowing you down
Outcome: Continuous progress, predictable effort and steady value delivery throughout the year.
Download our ELEVATE FAQ
Learn more
For more information on ELEVATE, such as how it works and the bundles we offer, submit your details below and we’ll send you our FAQ sheet.
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