Melbourne, Australia – 5 November 2026: NRI Australia & New Zealand (NRI) has announced a circa $70 million, five-year contract extension and expansion with Airservices Australia, significantly strengthening its long-standing partnership with Australia’s national air navigation service provider.

Effective 15 October 2026, the contract extension extends NRI’s existing Infrastructure Managed Services engagement through to 2031 and expands its scope to include application support for key enterprise platforms, including SAP, ServiceNow, Airservices’ Data Management Platform and Digital Services Platform. By bringing these services under a more integrated delivery model, NRI will help Airservices streamline IT service management and improve operational efficiencies, while advancing its technology modernisation agenda.

Mark Hind, Chief Technology Enablement Officer at Airservices Australia, said:

“Airservices continues its strong long-standing partnership with NRI. Through this latest extension, we are further consolidating our enterprise technology platforms, creating greater efficiency across our vendor landscape while reducing complexity and making it faster and easier for our people to access the tools and services they need”.

NRI’s proven track record of delivery, including its successful migration of Airservices’ corporate technology environment to Amazon Web Services (AWS), was a key differentiator in securing the expanded agreement. Coupled with a clear roadmap for ongoing modernisation and significant projected cost savings over the five-year term, NRI demonstrated its ability to deliver immediate operational value while supporting Airservices’ longer-term technology ambitions.

Dave Lennon, Executive General Manager, Managed Services at NRI, said the extension represents a significant milestone for NRI, reflecting the strength of the partnership and trust built through years of successful collaboration.

“Our work together has demonstrated what’s possible when deep technical expertise is combined with a shared commitment to delivering meaningful outcomes”.

“Since 2018, our relationship with Airservices has continued to evolve, built on mutual trust and a shared ambition to keep moving forward. This expanded agreement marks an important step in that journey, significantly strengthening our Managed Services footprint and creating new opportunities to bring more of NRI’s specialist capabilities to the partnership”.

“We’re proud of the confidence Airservices has placed in us and look forward to building on our success together over the next five years”.

The expanded agreement reinforces NRI’s commitment to supporting Australia’s critical infrastructure organisations, combining deep technical expertise with long-term partnerships to deliver resilient, reliable and future-ready technology services.

About Airservices

Airservices Australia is a government-owned organisation responsible for safely and efficiently managing air traffic in 11 per cent of the world’s airspace, as well as the provision of aviation rescue firefighting services at Australia’s busiest airports. We are regulated by the Civil Aviation Safety Authority and work closely with our customers and industry to support the long-term growth of the aviation industry.

Find out more: airservicesaustralia.com.au

About NRI

Nomura Research Institute, Ltd. (NRI) is a global consultancy with annual revenue of over AUD$8.1 billion. NRI in Australia and New Zealand delivers transformative digital outcomes through end-to-end capabilities spanning consulting and advisory, enterprise technology, cloud, data and AI, quality engineering and managed services. Backed by more than 3,500 experts across ANZ, the Philippines and India, NRI ANZ supports over 300 enterprise and government clients.

Find out more: nri-anz.com