Empowering trusted, future-ready Public Services
For nearly three decades, we’ve been building a track record with government based on one thing: delivering digital transformation that’s secure, compliant, and built to meet your needs today, and tomorrow. As part of Nomura Research Institute (NRI), we offer the best of both worlds: the scale, innovation, and resilience of a global powerhouse, paired with the agility and care of a local partner. This positions us uniquely to serve government agencies, offering globally informed solutions delivered through local expertise, policy alignment, and public-sector-grade accountability.
We deliver technology, differently.
In government, delivering technology means delivering trust. This requires partners who don’t just understand technology, but also the responsibility of delivering it. That’s why we bring precision, care, and accountability to every project, earning trust at every stage. From critical infrastructure to citizen touchpoints, our work is shaped by deep partnerships, practical insight, and a shared commitment to getting it right. This is technology delivery with purpose.
Transformation delivered.
Solving today.
Shaping tomorrow.
Your objective.
Deliver secure and connected services for every citizen.
The government aims to provide secure and connected public services through world-class data and digital capabilities. This strategy emphasises:
- Digital Identity: Implementing services like myGovID to streamline access to government services.
- Data Sharing: Facilitating secure data exchange across agencies to improve service delivery.
- User-Centric Design: Focusing on empathetic design to make digital services more accessible, especially for vulnerable populations.
How we help
Data & Digital Government Strategy
Strategic IT alignment and future-readiness
We help build strategies aligned to business goals and future needs—so government teams move forward with clarity. Our expertise includes designing future-state enterprise architectures, optimising operating models, and assessing digital maturity.
Rapid innovation and secure delivery
We enable innovation at speed while managing risk. From tech evaluation to proofs-of-concept and scalable multi-cloud architecture design, we help agencies move fast with secure, policy-aligned delivery.
Identity/ IGA Advisory
We provide independent advisory to implement AI-powered IGA platforms that automate access, enforce policy, and mitigate risk in real time. Services span strategy, solution selection, and identity lifecycle governance.
Data architecture, modelling and modernisation
Strong data foundations drive transformation. We’ll help you strengthen and unify your architecture, via services like data architecture assessment, data integration strategy, and data security and compliance blueprints.
Delivering end-to-end digital product experiences
We design and build digital products that are user-focused and outcome-driven. Services include UX design, digital product, website and content development, user testing, and full lifecycle product and service delivery.
Your objective.
Deliver trustworthy, responsible, and secure innovation.
With the rise of AI technologies, the government is prioritising AI Policy: Developing frameworks to ensure safe and responsible AI adoption, addressing concerns over rapid technological advancements, and governance.
How we help
Cyber Security & AI Governance
Data insights and artificial intelligence readiness
The path to transformation starts with preparation. We help you get AI ready and the most from your data strategically, securely and at scale. Services include:
- Conducting AI readiness assessments across teams and platforms
- Implementing readiness strategies and operating models
- Recommending scalable data platforms and roadmaps
- Defining governance and ethics frameworks for responsible AI
Rapid innovation and secure delivery
We empower teams to move fast without compromising security or stability to unlock innovation while managing risk and compliance. Services include:
- Evaluating emerging technologies and platform options
- Designing compliant multi-cloud and SaaS architectures
- Assessing cloud and cybersecurity risks
- Managing vendors to ensure end-to-end security
Your objective.
Deliver modern platforms for a modern public sector.
The Australian Government’s modernisation today goes far beyond physical infrastructure. It’s about transforming the digital backbone and replacing legacy systems with agile, scalable platforms that support faster delivery, lower risk, and better service outcomes. Key areas of focus include replacing or upgrading legacy ERP systems and transitioning to Software-as-a-Service (SaaS) models aligned to the government’s cloud-first policy.
How we help
Digital Infrastructure Modernisation
Technology optimisation and cost efficiency
We help agencies simplify their technology environments, reduce legacy overhead, and position for scalable growth. Services include:
- Assessing and optimising application portfolios
- Implementing cloud strategies that reduce cost and risk
- Establishing IT financial management and investment frameworks
- Reducing technical debt through targeted remediation
Program design and delivery
We help agencies set strong foundations for major programs, aligning strategy to outcomes, and ensuring control from day one. Services include:
- Designing programs aligned to strategic goals
- Establishing robust PMO structures and governance
- Managing delivery with outcome-based frameworks
- Enabling risk-informed decision-making
Building scalable cloud environments for government
We build secure cloud ecosystems that bridge legacy and modern tech, backed by partners like AWS, Microsoft, and Oracle. Services include:
- Assessing cloud readiness and strategy alignment
- Mapping cloud portfolios and roadmaps
- Designing and delivering modernisation and migration programs
- Managing hybrid and multi-cloud environments with ongoing optimisation
Your objective
Better experiences for citizens. Smarter operations for agencies.
Government agencies are under growing pressure to modernise service delivery, not just by improving front-end digital experiences, but by transforming the operational backbone behind them. Key areas of focus include outsourcing and Managed Services to reduce costs, increase agility, and accelerate access to specialist skills through strategic outsourcing and Managed Service models. They’re also transitioning away from traditional IT ownership to scalable, consumption-based solutions through Cloud and As-a-Service.
How we help
Modernising service delivery
Delivering flexible, cost-effective Managed Services
We reduce cost and increase agility through tailored managed services across infrastructure, applications, and platforms. Our services include:
- Providing end-to-end IT Service Management
- Supporting infrastructure and critical application environments
- Scaling capability through flexible resourcing models
- Managing to outcome-based SLAs with transparency
Enabling agility through Cloud-as-a-Service
We deliver secure, scalable Cloud-as-a-Service solutions that modernise infrastructure, reduce costs, and accelerate innovation. Our services include:
- Assessing cloud readiness and defining strategic direction
- Designing and deploying secure, scalable cloud architectures
- Migrating and modernising legacy systems for cloud environments
- Managing and optimising cloud operations and costs
Why leading government agencies choose us.
1
Deep government experience
We know how to navigate complex policy, risk, and compliance requirements, while still moving fast and delivering innovation.
2
Trusted at the highest level
We manage critical infrastructure and deliver strategic programs for agencies like the Department of Finance, the AEC, and Airservices Australia.
3
Prioritising your vision
We work closely with leaders and teams on the ground, embedding capability, building trust, and ensuring change sticks long after delivery.
4
Agile by design
We tailor our approach to your structure, scale, and culture, delivering flexible, fit-for-purpose solutions that work in the real world.
Let's do something great, together.
Get in touch
At NRI, our experts work across complex environments to simplify systems, modernise platforms, and deliver measurable impact. From cloud and infrastructure to applications and assurance, we bring the right capability to every stage of your transformation.
Get in touch to explore how our end-to-end services can help you move with confidence, scale with agility, and deliver real results.
